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Privacy Commitment

At JackMillion Casino, we take your trust seriously. That’s why protecting your personal data is a top priority for us. Our privacy policy is designed to be clear and transparent, so you know exactly how your information is collected, used, and safeguarded. It’s essential reading if you want to make informed choices about how we handle your data.

Information We Gather

JackMillion Casino is committed not only to great gaming but also to safeguarding your privacy. Here’s what we collect when you interact with our platform.

Personal Data

Your personal details are important, and we’re aware of how sensitive that info can be.

  • Account Setup: When you sign up, we ask for things like your name, contact info, and other necessary details. While you may provide financial details to third-party platforms (like payment processors), we don’t store or process direct payments ourselves.
  • Voluntary Contributions: Sometimes, you might give us extra info—maybe through live chat, email, or feedback on our blog. Whether it's a suggestion, compliment, or complaint, we store that information to improve our services.
  • Device Data: Your device also shares some details with us, like IP addresses, unique device IDs, and even location data. This helps us personalise your experience and make sure everything runs smoothly.

By gathering the right kind of data, JackMillion Casino ensures your gaming experience is smooth, personalised, and secure.

Non-Personal Data

We also gather data that doesn’t reveal your identity but helps us improve your experience.

  • Usage Patterns: We track general information about how you navigate our site, including the device you’re using, browser type, language preferences, and even where you came from. This data helps us make the platform more intuitive and tailored to your needs.
  • Activity Logs: We keep track of how you interact with our platform, which helps us refine and improve our services over time.

Whether it’s enhancing the platform to better suit your needs or ensuring that your account is managed with precision, we focus on maintaining a balance between entertainment and security.

Purpose of Your Information

Every bit of data we collect serves a purpose. At JackMillion Casino, we use your information—some of which may include personal data—for several key reasons.

  • Tailored Experience: We use your data to personalise and optimise your gaming experience.
  • Account Maintenance: While we don’t process payments directly, we maintain and manage your account details for smooth gameplay.
  • Service Improvement: Analysing user behaviour helps us refine our offerings and improve our overall service.
  • Communication: We’ll use your data to keep you informed of any updates or promotions.
  • Security: Your data also helps us detect and prevent any fraudulent or suspicious activity.
  • Legal Compliance: We adhere to all local regulations, using your data to meet legal obligations.

You’re always in control of your information, and we strive to offer a transparent and responsive approach to data privacy.

Data Retention Period

Your data is yours, and you have full control over it. If you need to update or change any of your personal details, just shoot us an email at [email protected]. We’ll act on it as soon as possible. Likewise, if you want to delete your data (except for records that third-party casinos are legally required to keep), you can request that via email too. Keep an eye out for our upcoming live chat feature for even quicker service.